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Heating Maintenance Haywards Heath: Don’t Risk a Flooded Home or Denied Insurance! Crucial Heating Tips for Empty Properties, Home Sales & Holidays

Writer: Terry Matthews Terry Matthews

Serving Haywards Heath, Burgess Hill, Hassocks, Lindfield, and RH16, RH15, BN6, RH17 Postcodes

When it comes to maintaining your home’s heating system, it’s not just about comfort—it’s about protection, efficiency, and, importantly, your insurance. Many UK homeowners are unaware that insurance companies often require proof that a property has been adequately heated, especially during colder months, to validate claims related to flooding, damp, or burst pipes. In fact, failing to maintain your heating system properly can leave you exposed to costly repairs and rejected insurance claims.

In this guide, I’ll walk you through essential steps to maintain your heating system whether your property is occupied, empty, or you’re heading off on holiday. As a boiler installation expert serving Haywards Heath (RH16), Burgess Hill (RH15), Hassocks (BN6), and surrounding areas, I’ll break down what you need to know to keep your home protected.

Why Heating Maintenance is Critical for All Properties

Insurance Compliance: How Your Coverage Could Be Voided

Many UK insurance companies have strict policies that require homes to be heated during colder months. If your property isn’t heated to a minimum temperature (usually around 12-15°C), and you suffer damage due to frozen pipes or damp, your insurance claim could be invalidated. This highlights the importance of Heating Maintenance Haywards Heath.

Frozen pipes can wreck your home, have you protected your pipework to your home. - Matthews Plumbing

Frozen Pipes: The Hidden Threat to Empty Homes

Water expands when it freezes, and this pressure can cause pipes to burst, leading to extensive flooding and property damage. Even a small split in a pipe can leak gallons of water, causing thousands in repairs.


Preventing Damp and Condensation in Vacant Properties

Cold homes are breeding grounds for damp and mould. Maintaining a steady temperature ensures your walls, ceilings, and floors stay dry, reducing the risk of condensation build-up and the long-term issues that follow.

Energy Efficiency: Lower Bills & Protect Your Property

Maintaining your heating system ensures it runs efficiently. A well-maintained boiler uses less energy, saving you money on heating bills.


Heating Maintenance Tips for Occupied Homes

  1. Regular Boiler Servicing Schedule annual boiler servicing to keep your system running efficiently and safely. For residents in Haywards Heath, Burgess Hill, and surrounding areas, I offer comprehensive Heating Maintenance Haywards Heath services that tick all the boxes.


  2. Bleed Your Radiators If you notice cold spots in your radiators, air might be trapped inside. Bleeding them ensures heat circulates properly, improving efficiency.

See our how to guide here

  1. Check Pressure Levels Your boiler’s pressure should typically be between 1 and 2 bars. Too low or too high can strain the system. Adjust it using the filling loop, or call a professional if unsure.

We have a number of how to guide within our website blog here or our youtube channel

  1. Use Smart Thermostats Installing a smart thermostat allows you to maintain steady temperatures and control your heating remotely—ideal for preventing energy wastage.


Smart Drayton Wiser Thermostat haywards heath - Matthews Plumbing

Heating Maintenance for Empty Properties Haywards Heath & Surrounding

Leaving a property empty, whether for sale, rent, or during renovations? Here’s how to protect it:


  1. Set a Constant Low Temperature

    Most insurance companies recommend keeping your heating at a constant 12-15°C. This stops pipes from freezing and prevents damp.


  2. Consider Frost Protection Settings

    Many modern boilers have a frost protection mode that automatically heats the system if temperatures drop too low.


  3. Turn Off the Water Supply (Optional)

    If the property will be empty for an extended time, consider turning off the water supply and draining the system. This eliminates the risk of frozen pipes but remember, it also means no frost protection from your heating system.


  4. Regular Inspections

    Arrange for someone to check the property weekly. Some insurance companies require regular checks to keep your policy valid.


Poorly insulated pipework in loft, leaving exposed pipework - Haywards heath - Matthews Plumbing

Going on Holiday? Don’t Forget Your Heating

  1. Keep Your Heating On—But Low

    Don’t make the common mistake of turning off the heating completely. Set the thermostat to a low, consistent temperature (12-15°C).

  2. Utilise Smart Thermostats

    With a smart thermostat, you can monitor and adjust your heating remotely if temperatures suddenly drop.

  3. Let Someone Know

    Have a trusted neighbour or friend check in while you’re away, especially during cold snaps.

  4. Insulate Pipes

    If you’re heading away in winter, ensure exposed pipes (lofts, basements, garages) are well-insulated with foam lagging.


Leaking pipework through ceiling - Haywards heath Plumbers

What Happens If Your Heating Fails While You’re Away?

  • Insurance Claims May Be Denied: 

    If your pipes burst due to freezing and you failed to keep your property heated, your insurance provider could refuse your claim.

  • Flood Damage:

     A single burst pipe can flood a home within minutes. Returning from holiday to find severe water damage is more common than you’d think.

  • Mould & Damp Build-up: 

    Even short-term neglect can cause condensation to form, especially in bathrooms and kitchens, leading to mould and mildew.

Local Expertise You Can Rely On

At Matthews Plumbing, I’ve seen firsthand how simple oversights can lead to costly disasters. If you’re based in Haywards Heath (RH16), Burgess Hill (RH15), Hassocks (BN6), Lindfield (RH16), or nearby RH17 postcodes, I’m here to help with:


Protect Your Property—Act Now

Whether you’re heading on holiday or leaving your property empty, taking proactive steps now could save you from major headaches down the line. Don’t risk invalidating your insurance over something as simple as leaving the heating on low.


If you need help, then contact us 01444 672796

 
 
 

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Cedar Cottage, Foxhill Village, Haywards Heath, RH16 4QZ

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Trusted by hundreds of homeowners in Haywards Heath and beyond for reliable plumbing and heating services.

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Trading as Matthews Plumbing and Maintenance 
Gas Safe registration 626194 - Company Registration 13661670

Registered office - 1-2 Harbour House Harbour Way, Shoreham-By-Sea, West Sussex, England, BN43 5HZ

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